dragon88 Privacy Policy
This policy clearly sets out how dragon88 collects and protects your personal data.
Intro Introduction
Protecting the personal data of all members and guests ("you") who access the dragon88 platform ("we", "our") is a responsibility we take seriously. This Privacy Policy clearly explains how your personal data is collected, used, stored, and protected.
By accessing and using this website, you are considered to have read, understood, and agreed to the terms of this policy. If you do not agree with any part of the policy, please stop using the platform.
1 Data We Collect
In order to provide our services and improve account management, we may collect and store the following types of data from you or from your digital access —
- Personal identification details such as name and date of birth
- Contact information — email address
- Financial transaction records related to payments, deposits, and withdrawals
- Access logs — IP address, browser type, and login time
- Gaming history and activity records on the platform
- Player preference settings and communication preferences
- Cookies and technical data automatically collected from your activity on the platform
We will not request personal information that is unnecessary or unrelated to our services.
2 How We Collect Personal Information
We obtain personal information through the following methods—
- When you provide it directly — during account registration or through contact with us
- From access logs automatically generated while you use the platform
- From records generated by payment transactions
- From cookies and similar technical tools — you can control cookie settings in your browser
3 How We Use Personal Information
We use your personal information only for the following purposes—
- Verifying your identity when opening an account
- Processing deposit and withdrawal transactions
- Verifying that bonuses and promotions are correctly applied
- Maintaining communication records to support 24/7 customer service
- Preventing fraud and irregular gameplay
- Identifying gameplay patterns to support responsible gambling policies
- Reviewing activity and usage patterns to improve the service
- Maintaining records to ensure compliance with laws and regulations
4 Sharing and Disclosure of Personal Information
We will not sell your personal information to any third-party company or individual. However, sharing may occur in the following situations—
- Service Providers — Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers) and technology companies that assist us in delivering our services will only receive personal information relevant to those services, and they are not permitted to use it for their own purposes.
- Legal Requirements — If requested by law enforcement authorities or by court order, disclosure will be made in accordance with the law.
- Security Purposes — If investigation is needed in connection with fraud or platform security, sharing with partner security service providers may occur.
Personal information will not be disclosed in situations other than those described above.
5 Personal Information Protection Measures
dragon88 uses appropriate technical and administrative safeguards to protect your personal information from unauthorized access, breaches, or loss—
- Data transfers are protected using SSL (Secure Socket Layer) encryption technology
- Access to servers where data is stored is restricted to authorized staff only
- Financial records and personal information are stored in separate locations
- Staff access to data is limited to the level required for their role
- Protection methods and policies are reviewed and updated on a regular basis
No digital communication system can be guaranteed 100% secure, but we always work to provide the best protection possible.
6 Cookies and Similar Technologies
Cookies are small data files stored in your browser. We use cookies for the following purposes—
- Essential Cookies — These are required for authentication and session management and cannot be disabled.
- Functional Cookies — These help remember your language selection and preferences.
- Analytics Cookies — These help us understand how the platform is used and improve the service.
You can control or delete cookies through your browser settings. However, please note that disabling essential cookies may affect some platform functions.
7 How Long We Retain Personal Information
We will retain your personal information for as long as we are providing services to you and until all legal requirements have been met—
- Active account data will be retained for a period after account deletion in accordance with legal requirements.
- Payment records will be kept in line with financial and audit requirements.
- Access logs will be retained for the duration required for security purposes.
- Personal data that is no longer needed will be securely deleted or anonymised.
8 Your Rights
Every user of our platform has the following rights regarding their personal data—
- Right to Access — You can request to view the personal data we hold about you.
- Right to Correction — You can request that inaccurate or incomplete personal data be corrected.
- Right to Deletion — You can request that your personal data be deleted, as long as this does not conflict with legal requirements.
- Right to Restriction — You can request that certain personal data be temporarily restricted from use during a review period.
- Right to Portability — You can request that your personal data be provided in a readable format.
To exercise any of these rights, contact us at [email protected]. Where we are entitled to decline a request, we will explain the reason in accordance with applicable law.
9 Age Verification
The dragon88 platform is only available to persons aged 21+. We never knowingly collect personal data from anyone under 21. If we discover that personal data from a minor has been collected without our knowledge, we will delete it as soon as possible. If you become aware of such a case, please notify us immediately at [email protected].
10 Third-Party Websites
The dragon88 website may contain links to third-party websites. Those websites have their own privacy policies, which may differ from ours and are outside our control. When you visit those websites, you should read their individual privacy policies. We are not responsible for how third-party websites handle your personal data.
11 Policy Changes
We may review and update this privacy policy from time to time. Any changes will be posted on this page along with the date of revision. When changes occur—
- The "Last Updated" date at the top of this policy will be changed.
- A notification may be shown in your account dashboard for significant changes.
- Major changes may be communicated by email.
Continuing to use the platform after any changes have been made means you accept the updated policy. If you do not agree with the changes, you may notify us and close your account.
12 Contact and Enquiries
If you have any questions, requests, or complaints regarding this privacy policy, you can reach our customer support team through the following channels—
- Email — [email protected]
- 24/7 Live Chat — Contact us directly in Myanmar language via Live Chat on the platform.
Our staff have received the necessary training to handle privacy-related enquiries. Do not hesitate to get in touch.